Virtual hearings are not a new concept – the AAA-ICDR® has supported the option to parties for years.
Now, with the “new normal,” our hearing locations, like most physical locations, are not accessible. Hearings must take place with all the participants working remotely, which adds a new set of challenges.
The AAA-ICDR has implemented the following to create a smooth, virtual hearing experience for parties:
- Pre-determined settings to promote privacy, security and ease of use
- Best-practices training guides for AAA-ICDR staff, arbitrators, counsel and parties
Virtual Hearing Managed Services
Virtual Hearing Guide for Arbitrators and Parties
Virtual Hearing Guide for Arbitrators and Parties Utilizing ZOOM
Order and Procedures for a Virtual Hearing via Videoconference